Information on conformity under the Accessibility Act (Accessibility Statement)
Accessibility Statement
Everyone should be able to use products and services without restrictions, for example, via digital channels such as online banking, our website, or self-service devices. This is called barrier-free use. The rules for this are set out in a law. In Austria, the law is called the Accessibility Act (Barrierefreiheitsgesetz), abbreviated to BaFG.
We want to ensure that all of our products and services covered by the BaFG are barrier-free.
Requirements for the digital accessibility of our services
We adhere to the requirements of these norms and standards:
- European Standard 301 549 – Accessibility of information and communication technology
- Web Content Accessibility Guidelines (WCAG) 2.2
Feedback and complaint options
We're constantly working to make our products and services accessible. If you encounter any barriers, please let us know.
- What should we improve? Please describe as precisely as possible how we can better support you.
- If you have problems with our website, please provide the exact internet address (URL) of the affected page
Status: June 2025